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What to do if you have forgotten your password and/or username.

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CivilianAviation
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What to do if you have forgotten your password and/or username.

Post by CivilianAviation » Thu Oct 03, 2019 12:03 pm

EDIT 19/09/20 :- ** SEE THE POST BELOW AS THE 'CONTACT US' LINK IS STILL NOT WORKING**

Click on the 'Contact us' link at the bottom of the page and send the email to Admin if you have forgotten your password and/or username for the forum.

You must send this email from the email address that your account is registered with and you must include your forum username in your email if you can remember it, a member of Admin will reset your password and will email your new password to you.

Please allow anything up to 7 days for Admin to reply, however the usual response time is within 1 day.

Please do NOT create a separate account using a different email address as this is forbidden and against forum rules.

Thank you,

CA Admin.

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Mike
Administrator and SPOTM winner
Posts: 9060
Joined: Sun Nov 01, 2009 6:46 pm
Location: Up North.

Re: What to do if you have forgotten your password and/or username.

Post by Mike » Tue Jul 28, 2020 2:37 pm

UPDATE :-

Please be aware that there is an issue with the 'Contact us' link at the bottom of the page at present, so do not use it until further notice please!
Just send an email from your own email account and include your forum username (if known) and send it to :- administrator@civilianaviation.co.uk

Many thanks :thumb:
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